Privacy Policy

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Name and contact details (email, phone number)
• Company name and job title
• Billing and payment information
• Account credentials
• Communication preferences

Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

Usage Data

• How you interact with our services
• Features you use
• Content you create or upload
• Search queries

How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To send you updates, newsletters, and marketing materials (with your consent)
• Customer Support: To respond to your inquiries and provide technical assistance
• Analytics: To understand how our services are used and improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and enforce our terms
• Personalization: To customize content and recommendations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analysis and analytics
• Email delivery services
• Hosting and infrastructure providers
• Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes or government requests
• Enforcement of our terms and policies
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Request a copy of your personal data
• Export your data in a portable format

Correction and Update

• Update or correct inaccurate information
• Complete incomplete data

Deletion

• Request deletion of your personal data
• Close your account

Opt-Out

• Unsubscribe from marketing communications
• Disable cookies through browser settings
• Opt-out of data collection for analytics

Restriction

• Limit how we use your data
• Object to certain processing activities

To exercise these rights, please contact us at info@ecogcoretechnologies.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences
• Marketing Cookies: Track your activity for advertising purposes

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

For more details, see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: